Privacy Policy

BitByte Forge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bitbyteforge.com (the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request information about our services
• Subscribe to our newsletter (if applicable)
• Communicate with us via email

The personal information we collect may include:

• Name: First and last name
• Email Address: Business or personal email
• Message Content: Information you provide in contact forms or emails
• Company Information: Company name, industry, project details (if provided)

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

• Usage Data: Pages visited, time spent on pages, links clicked
• Device Information: Browser type, operating system, device type
• IP Address: Your device's Internet Protocol address
• Cookies and Tracking Technologies: See Section 3 below

2. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to Inquiries: To communicate with you and respond to your questions or requests
• Provide Services: To deliver the services you request and manage our business relationship
• Improve Our Site: To analyze usage patterns and improve our website experience
• Marketing Communications: To send you information about our services (with your consent)
• Analytics: To understand how visitors interact with our Site and optimize performance
• Legal Compliance: To comply with applicable laws and regulations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information.

3.1 Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly
• Analytics Cookies: Help us understand how visitors use our Site (via Google Analytics / Vercel Analytics)
• Preference Cookies: Remember your settings and preferences

3.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site. Most browsers allow you to refuse cookies or delete existing cookies.

4. Third-Party Services

We use the following third-party services that may collect information about you:

5. Data Storage and Security

5.1 How We Store Your Data

Contact form submissions are transmitted directly via email through Resend and are not stored in a database on our servers. We retain email communications as necessary for business purposes and legal compliance.

5.2 Security Measures

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:

• Secure HTTPS encryption for data transmission
• Secure email services (Resend) with industry-standard encryption
• Access controls limiting who can view your information
• Regular security reviews and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 General Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw your consent for data processing at any time

6.2 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to lodge a complaint with a supervisory authority
• Right to restriction of processing
• Right to object to automated decision-making

6.3 CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your CCPA rights

6.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at inquiry@bitbyteforge.com. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions sent via email are retained as long as necessary for business purposes or as required by law.

8. International Data Transfers

BitByte Forge is based in Vancouver, Canada. If you are accessing our Site from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate. By using our Site, you consent to such transfers.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: